First and foremost you should be able to do the following between the EzeScan PC and the FTP Server where the images are stored:

  1. From the Command Prompt on the EzeScan PC run FTP to the remote FTP server.
  2. Login as a username that has read & write permissions on the FTP server.  Write permissions are essential as we must be able to delete a file from the server, after we have downloaded it to the EzeScan PC.
  3. Supply a valid password to access the FTP server.
  4. Once you a logged in you must be able to execute the ftp DIR command to display a list of TIF files available for download on the FTP server.
  5. You must be able to choose ftp BIN mode for the file transfers.  This forces the file transfer into binary mode.
  6. You must also be able to execute an ftp GET command to transfer one of the TIF files from the FTP server to the EzeScan PC.
  7. You must be able to execute an ftp DEL command to delete the file you just got from the server.

By successfully completing these steps you will have proven that you can connect to the server, login to the server, list files on the server, get a file from the server in binary mode, delete the file from the server. If you can do all these steps without errors then the EzeScan FTP Import should work properly.

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There are three ways that EzeScan Settings can be imported or exported.

 1) Import / Export All Items

     - This option will import / export all EzeScan Jobs

 2) Import / Export Selected Items

     - This option allows the operator to select which jobs to be imported / exported.

 3) Backup / Restore Entire EzeScan Configuration

     - This option will import / export the whole entire EzeScan configuration from the EzeScan PC. (i.e. Including Workstation Settings, KFI templates, job button settings etc) This option is for when you may be transferring or rebuilding the EzeScan PC.

BACKUP

 To Export settings follow the steps below.

- Load EzeScan

- Select Admin, Settings Backup, Export

- Click on the ... button and browse to where your EzeScan settings will be saved. 

- In the Select Settings To Export drop down list select your option of which settings to export (if unsure select Backup Entire EzeScan Configuration).

Note: If using Export Selected Items, you will need to select the jobs and click the > icon to move it over to the Export list.

- Click the Export Button

When Complete, EzeScan will display an "Export Successful" message.

RESTORE

 To Import settings follow the steps below.

- Load EzeScan

- Select Admin, Settings Backup, Import

- Click on the ... button and browse to where your EzeScan.cfg has been previously saved. 

- In the Select Settings To Import drop down list select your option of which settings to import (if doing a full restore select Restore Entire EzeScan Configuration).

Note: If using Import Selected Items, you will need to select the jobs and click the > icon to move it over to the Import list

- Click the Import Button

When Complete, EzeScan will display an "Import Successful" message.

Your EzeScan configuration will now be restored.

Direct link to FAQ

There are three ways that EzeScan Settings can be imported.

 1) Import All Items

     - This option will import all EzeScan Jobs

 2) Import Selected Items

     - This option allows the operator to select which jobs to be imported.

 3) Restore Entire EzeScan Configuration

     - This option will replicate the whole entire EzeScan configuration from the backed up PC. (i.e. Including Workstation Settings - job buttons etc)

 To Import settings follow the steps below.

- Load EzeScan

- Select Admin, Settings Backup, Import

- Click on the ... button and browse to your EzeScan.cfg file

- In the Select Settings To Import box select your option of which settings to import.

(If using Import Selected Items, you will need to select the jobs and click the > icon to move it over to the import list)

- Click the Import Button

When Complete, EzeScan will display an "Import Successful" message.

The EzeScan jobs can now be run.

 

 

Note: If performing an EzeScan version upgrade and the import configuration settings are from an older EzeScan version, after importing please run through all the jobs to confirm that everything is working correctly.

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The error occurs when you press the KFI "Submit" button, or when you press the "UPLOAD "Run Upload" button.

The most likely cause is that you have incorrectly specified the DocuShare http: address string. The tooltip on the DocuShare server address field on the EzeScan PRO Operator Action form KFI advanced button form shows the correct format.

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If you wish to open EzeScan and go directly to a job, you can use the following samples below to create a shortcut and EzeScan will load and go directly to that job.

You can copy the Desktop shortcut that is created by EzeScan, Select the Properties and modify the target Path.

FOR JOBS

Scanning Mode

Use C:\Program Files\Outback Imaging\EzeScan 4.2\EzeScan.exe -scan the_scan_job_type_name

Or

Import Folder Mode

Use C:\Program Files\Outback Imaging\EzeScan 4.2\EzeScan.exe -import the_import_job_type_name

Or

Job Button Mode

Use C:\Program Files\Outback Imaging\EzeScan 4.2\EzeScan.exe -button the_button_number

(Note: the button number starts at 0. E.g. Button 1 is 0)

FOR SERVER ROUTING

Use C:\Program Files\Outback Imaging\EzeScan 4.2\EzeScan.exe -route the_route_type_name

FOR UPLOAD

Use C:\Program Files\Outback Imaging\EzeScan 4.2\EzeScan.exe -upload the_upload_type_name

If running as a scheduled task add the following switches -uploadindex "name of index file.txt" -closeotherinstances -closeafter . This will run the specic KFI output file, close any EzeScan instances and will also close EzeScan after the batch upload has completed.

e.g.

Use C:\Program Files\Outback Imaging\EzeScan 4.2\EzeScan.exe -upload "the_upload_type_name" -uploadindex "output.txt" -closeotherinstances -closeafter

Please refer to the EzeScan UPLOAD documentation for more information.

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KFI Field placeholders are values that can be used in KFI fields that are used during run time. E.g. KFI field 2 could do a lookup on KFI field 1

The KFI field placeholders are used as follows:

<<F1>> where this is KFI Field 1
<<F2>> where this is KFI Field 2

System placeholders (<<S?>>) can also be used in the KFI module. Please refer to the following FAQ for more information:

https://www.ezescan.com.au/faqs/77-system-placeholders-ezescan

<<JobScanSettings>> This will display the job scanning settings. E.g. settings on the Jobs -> Scan Tab
An example would be Default; FUJITSU fi-6670dj; 300 DPI; ADF; Dplx; BW; A4; Th 128; Co 128

<<JobEnhancementSettings>> This will display the job enhancement settings. E.g. the settings on the Jobs -> Enhancement Tab

An example would be Dskw Normal; Dspk 1x1

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EzeScan will replace these placefolders as follows with:

  • <<COUNT>> Number of output rows in the KFI output file
  • <<PAGENBR>> The page number within the document

Or

  • <<PAGENBR,00>> The page number within the document formatted with at least up to 2 leading zeroes

Up to

  • <<PAGENBR,0000000000>> The page number within the document formatted with at least up to 10 leading zeroes
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EzeScan will replace these placeholders as follows with:

  • <<F1>> KFI Index #1 Value

and so on up to

  • <<Fn>> KFI Index #n-th Value

Or

  • <<F1,00>> The KFI Index #1 value formatted with at least up to 2 leading zeroes

Up to

  • <<F1,0000000000>> The KFI Index #1 value formatted with at least up to 10 leading zeroes
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When the EzeScan_Routing.exe runs as a service it can only access a mapped drive using a UNC path (i.e. \\myserver\volume1\scanner), not a mapped path (i.e. f:\scanner). To correct this problem simply:

  1. Stop the EzeScan_Routing service.
  2. Start EzeScan.exe, Press F9 to go into the Routing Admin form. Go to the Import tab. In the Import Directory field change the mapped drive path to a UNC path by manually typing the new value into the field. Save the changes.
  3. Close EzeScan.exe
  4. Start the EzeScan_Routing service.
  5. Place some TIF files into the EzeScan Routing import directory. They should now be processed out of that directory.
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If the barcodes are not reading try scanning at 400 dpi. If the barcodes read okay at this higher scanning resolution then you might want to look at increasing the barcode font size, so that you can reduce the scanning resolution back to either 300 or 200 dpi.

Another option is to also enable Despeckle 1x1 on the Enhancement tab. This will cleanup any speckles around the barcode which stopping our barcode engine from find the barcode.

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